FAQS NAVIGATOR
Our Guide to Common Queries
1. How do I enroll in a course?
Visit the All Courses page on our e-learning portal, select the course you want to take, and click on the “Buy Now” button. Complete the registration and payment process to get instant access to your course.
2. What types of courses are available?
We offer courses for doctors, nurses, and healthcare professionals focused on diabetes management, treatment, and patient care. There are also courses designed for patients and caregivers to help them understand and manage diabetes effectively in daily life.
3. Are the courses accredited?
Yes, our courses are accredited, and upon successful completion, you will receive a recognized Certificate of Completion from Chellaram Diabetes Institute, validating your expertise in diabetes care.
4. How much time do I need to dedicate to a course?
On average, you will need to dedicate 4-6 hours per week to complete the course within the 6-month duration. This includes watching lessons, completing assignments, and participating in discussions.
5. What are the technical requirements?
You will need a computer, laptop, or tablet with a stable internet connection and a modern web browser (Chrome, Firefox, Safari). Speakers or headphones are recommended for audio and video content.
6. Is there any instructor support?
Yes, instructor support is available throughout the course. You can reach out to your instructor for guidance, clarification, and assistance via email, discussion forums, or live sessions.
7. Can I access course materials offline?
Course materials are primarily available online, but some content, like PDFs, may be downloadable for offline access. However, videos and interactive modules require an internet connection to view.
8. What happens if I need to drop or withdraw from a course?
If you decide to withdraw from the course, your access to course materials will be revoked. The refund policy may vary based on when you withdraw, so it’s best to refer to the terms and conditions or contact support for details on refunds or options to re-enroll.
9. Are there any additional costs besides the course fees?
The course fee covers all the materials and resources provided. There are no hidden or additional costs unless specified for optional materials, certifications, or specialized content. Please refer to the course details for any extra charges.
10. What happens after I complete a course?
Upon completing the course, you will receive a Certificate of Completion from Chellaram Diabetes Institute. You will also gain valuable knowledge and practical skills in diabetes care, which you can apply in your professional or personal life. Additionally, you may be eligible for further learning opportunities or advanced courses to enhance your expertise.
1. What payment modes are available?
Payments for the course can be made securely through credit/debit cards, online banking, UPI, and other digital payment platforms. Detailed instructions will be provided during the enrollment process.
1. Is There a Refund Available?
No, refunds are not available once the course has been purchased. Please make sure to review all course details before enrolling. If you have any concerns, our support team is available to assist you.
1. How Can I Contact for Support?
For support, you can reach us via WhatsApp, Email, or Phone . Our team is ready to assist you with any inquiries.
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